Responsible for the treatment

Tupinamba, S.A. con CIF A58476961 and address en C/ Domènech

Pascual, 3, Pol.Ind. Can Misser – 08360 – Canet de Mar - Barcelona).

Contact email: lopd@tupinamba.com

Categories of data that are collected

Depending on the services provided, Tupinamba, S.A. may process the following categories of data:

- Personal data (for example, date of birth or nationality);

- Identification data (for example, name and surname) - Contact details (for example, address, telephone number or email);

- Data on interest preferences (for example, number of coffees served, number of rooms in the case of hotels, professional sector of the interested party,...)

- Technical and location data generated when using our website and/or application.

In order to satisfy customer requests or provide them with appropriate services (for example, a specific service), we may be forced to collect sensitive information that reveals ethnic or racial origin, political opinions, religious or philosophical beliefs, membership in unions, data related to health or data on sexual orientation. In this case, we will only collect this data if we have your express prior consent.

Purposes and Treatment

Tupinamba, S.A. will process your data in accordance with the following purposes:

- Manage the provision of the contracted service, as well as any additional services that may be provided.

Collection and processing of your personal data through the registration form in order to enable the management of the commercial, accounting and administrative relationship in everything related to the services of our company. This treatment will be carried out based on the execution of the pre-contractual relationship you have with us.

- Work for promotional and marketing purposes, including sending electronic commercial communications for the set of products and services we offer, based on the prior consent given for the sending of communications.

To carry out the above work, Tupinamba, S.A. may analyze the data obtained, in order to develop User profiles that allow us to define in greater detail the products that may be of interest to them.

In the event that the User wishes to stop receiving commercial or promotional communications from Tupinamba, S.A. they can request the cancellation of the service by sending an email to the following email address: rgpd@tupinamba.com, as well as indicating their refusal to receive them through the unsubscribe option provided in each of the commercial communications sent.

- Respond to requests, inquiries, complaints and/or complaints made by the user through the contact email provided, based on the consent given when sending the request, inquiry, complaint and/or complaint.

- Accredit the contract, carry out analytics for management automation with the objective of improving the quality of technical and commercial service, verifying the satisfaction of customers or users by recording their voice and, where appropriate, transcribing the care provided through the channels enabled for this purpose.

- Conduct satisfaction surveys. The legitimate basis will be the user's consent.

-- The spontaneous collection or submission of your Curriculum Vitae aims to study applications so that our Human Resources department can select personnel who meet the ideal profile to join the company, based on the pre-contractual relationship in which the interested party/candidate is a party and the consent given.

Retention of data

Your data will be kept for the period necessary to fulfill each purpose or to comply with applicable legal requirements, or, until the user exercises their rights of deletion and opposition, or revokes their consent.

Recipients of the data

Your data may be communicated to:

- Companies that are part of Tupinamba Grup for the correct development or provision of any of the services provided and for the purposes described above.

- Third parties in charge of treatment that provide their services to Tupinamba, S.A. or to any company in its group of companies, with whom the corresponding agreement has been signed that guarantees compliance with the RGPD and appropriate security measures. -Companies responsible for direct management and operation that are part of Tupinamba, S.A.

- State Security Forces and Bodies, in compliance with current legislation.

The recipients indicated in this section may be located inside or outside the European Economic Area, in the latter case international data transfers being duly legitimate.

Rights

At any time you can exercise your rights of access, rectification, deletion or opposition, portability and limitation of treatment, set out in RGPD (EU) 2016/679, by contacting the address indicated above or by email to rgpd@tupinamba.com.

The request must specify which of these rights you request to be satisfied and must be accompanied by a photocopy of your ID or equivalent identification document.

You can also oppose or revoke your consent by using the contact form indicated at the beginning of this text.

When you have not been satisfied with the exercise of your rights or how to exercise them, you can file a complaint with the Spanish Data Protection Agency. Learn more at www.agpd.es

CONFIDENTIALITY

The personal data that Tupinamba, S.A. has collected will be treated confidentially, in accordance with the provisions of current legislation.

Translation into languages

All information and documentation available in the different versions of this website are provided for informational purposes only. In the event of a discrepancy between the content of the versions in other languages and that of the original version in Spanish, the latter will prevail.

If our data protection policy were to change as a result of legislative changes or criteria emanating from the Data Protection Agency, I would be duly informed of any changes necessary to comply with the law.

Last updated: November 10, 2023

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